Kim Beasley

Being able to manage a support team successfully, means that you are a project manager who know how to listen and delegate. Yes there are other key skills that a successful project manage need to have in place but listening and delegating are two of the most important one.
Managing a successful support team takes a project manager who is willing to not only work on developing their team but also developing themselves. Below are a list of areas where a project manager should either currently excel in or are developing in as part of their skillset. This list is based [...]

Post from: EveryJoe

How To Manage Your Support Team